Terms & Conditions

1. About Dellite

Dellite is a platform that connects customers with independent service providers for local services. Dellite acts only as an intermediary and does not provide services directly.

2. User Eligibility

Users must be at least 18 years old and provide accurate information. By using the platform, you agree to comply with all applicable laws.

3. User Roles

Users may act as Customers or Workers. A single user may hold both roles.

4. Account Responsibility

Users are responsible for maintaining account security and all activities under their account. Dellite is not liable for unauthorized access caused by user negligence.

5. Service Agreement

Once a worker accepts a booking, the service agreement is directly between the Customer and the Worker. Dellite is not a party to this agreement.

6. Service Completion & Payment Model

Dellite follows a post-service payment model. Customers are charged only after the service is marked as successfully completed.

7. Payment Authorization

By confirming a booking, the customer authorizes Dellite to charge the applicable amount upon successful completion of the service.

8. Cancellations

Customers may cancel a booking before service completion without charges. Once a service is completed, cancellation is not applicable.

9. Refund Policy Reference

Refunds are governed by the Refund Policy. In general, payments made after successful service completion are non-refundable except in exceptional cases.

10. Worker Responsibilities

Workers must provide accurate service details, maintain professionalism, and comply with applicable safety and legal requirements.

11. Customer Responsibilities

Customers must provide correct details, ensure safe working conditions, and treat workers respectfully.

12. Disputes

Any service-related disputes must be reported within 24 hours of service completion. Dellite may review and facilitate resolution at its discretion.

13. Prohibited Activities

Users must not engage in illegal activities, provide false information, harass others, or bypass the platform for direct transactions.

14. Platform Role & Liability

Dellite is a technology platform and does not guarantee service quality. It is not responsible for worker conduct or service outcomes.

15. Limitation of Liability

Dellite is not liable for indirect damages. Liability is limited to the amount paid through the platform.

16. Termination

Dellite may suspend or terminate accounts for violations, fraud, or misuse of the platform.

17. Changes to Terms

Dellite may update these Terms at any time. Continued use indicates acceptance of the updated Terms.

18. Governing Law

These Terms are governed by the laws of India. Disputes fall under jurisdiction of courts in your operating city.

19. Contact

For queries, contact dellite.contact@gmail.com or visit https://dellite.com/.

Refund Policy

Also review Privacy Policy , Refund Policy and Contact.