Legal

Refund Policy

This policy explains how Dellite handles refunds, cancellations, and dispute reporting for services booked on the platform.

Last updated: 2026-04-16

1. Overview

Dellite follows a post-service payment model where customers are charged only after a service is successfully completed.

Once a service is marked as completed and payment is processed, refunds will not be provided under normal circumstances.

Refunds may be considered only in rare cases involving proven service failure, fraud, or serious misconduct, at Dellite's sole discretion.

Customers must report any issues within 24 hours of service completion. Requests beyond this period may not be considered.

If a worker fails to show up, no charges will be applied to the customer.

Customers may cancel bookings before service completion without charges. Charges apply only after successful completion.

Refunds will not be provided for completed services, change of mind, or dissatisfaction without valid proof.

False claims or misuse of refund requests may lead to account suspension or permanent ban.

Dellite acts only as an intermediary and facilitates resolution but does not guarantee refunds.

For refund-related queries, contact dellite.contact@gmail.com.